Shipping Policy

At Grediy, we aim to deliver your order as quickly and smoothly as possible. Below is everything you need to know about our shipping process.

A. Shipping Within the United States

We currently offer domestic shipping with the following details:

• Shipping method: Standard
• Shipping fee: $6.89 per order

B. Processing and Delivery Time

Processing Time
We usually process orders within 1 to 3 business days. During holidays or periods of high demand, it may take a little longer. We appreciate your understanding and patience.

Delivery Time
Standard domestic shipping typically arrives within 5 to 10 business days after your order has been shipped.
Delivery times can vary depending on location, carrier delays, or seasonal factors.

Please note: Your estimated delivery date is calculated from the time your order is processed and shipped.

C. Tracking Your Order

Once your package has been shipped, we will send you a tracking number by email. This email is usually sent within 1 to 5 business days after your purchase.

You can use this tracking number to follow your delivery status on the carrier's website.

If you do not receive your tracking number or if there is an issue with your delivery, feel free to reach out to us at support@grediy.com. We are here to help.

At Grediy, we are committed to providing a safe, clear, and easy payment experience for every customer. When you place an order, your payment will include the full cost of the items you selected along with any applicable shipping fees shown in your cart. We do not apply hidden charges. All transactions are securely handled through PayPal with full encryption for your protection.

Accepted Payment Methods

We currently accept the following payment methods:

• PayPal
• Major credit cards including Visa, MasterCard, American Express, and Discover
  These are processed through PayPal and you do not need to create a PayPal account to use them

How to Make a Payment

Using PayPal

• Choose “Checkout with PayPal” during checkout
• Log in to your PayPal account or create a new one
• Follow the instructions to complete your purchase

If you use a PayPal E Check, processing may take 3 to 5 business days

Using Credit or Debit Card

- Select “Pay with Debit or Credit Card” on the PayPal checkout page

- Enter your card information including Visa, MasterCard, Discover, or American Express

- Follow the prompts to finish your payment

- No PayPal account is required

Why Use PayPal

• Secure Payments
  PayPal protects your card or bank details. You can complete your payment without sharing sensitive information directly with us
• Easy to Track
  PayPal gives you a clear overview of all transactions so you can follow your payment progress
• Protection for Buyers
  With PayPal’s strong protection tools, your payment is monitored and secured from start to finish

At Grediy, your safety and privacy matter. We want every payment you make to feel smooth, trusted, and worry free.

Need Help?

If you have any questions or need help completing your payment, please contact us. We are here to support you.

Grediy
9335 Cedar Glen Dr
Baton Rouge Louisiana 70811
United States
Email: support@grediy.com
Support hours: Monday to Friday from 9 AM to 5 PM Central Time

Refund and Return Policy

At Grediy, your satisfaction is important to us. If your order does not meet your expectations, we are here to support you with a return or refund according to the terms below.

1. When You Can Request a Return or Refund

You may request a return or refund in the following situations:

• The product you received is not the same as described or shown on our website
• The item arrives damaged or defective
• You are not satisfied with your purchase and wish to return it

2. How to Submit a Request

To begin a return or refund, please send an email to support@grediy.com including:

• Your order number
• The reason for your request
• Clear photos of the product if there is damage or a defect

If the issue is the result of a mistake on our side, we will issue a full refund immediately. In such cases, you do not need to return the item.

Our team will review your request and provide instructions on the next steps.

3. Additional Details

• Deadline: All return or refund requests must be made within 30 days from the purchase date
• Processing time: Once your request is approved, we will process your return or refund within 3 business days
• Refund amount: We refund the price of the product only. Shipping fees and taxes are not refundable
• Your options: Depending on your choice, we can offer either a refund or a replacement for the item

4. If You Have Not Received Your Refund

If your refund has not appeared yet, please follow these steps:

• Check your bank account for any updates
• Contact your credit card company, as it may take time for the refund to be processed
• Contact your bank to confirm if the refund is still being handled

If you have completed these steps and still do not see your refund, please email support@grediy.com and we will be happy to assist you.

5. Contact Us

Grediy
9335 Cedar Glen Dr
Baton Rouge Louisiana 70811
United States
Email: support@grediy.com